Privacy 
Policy

Effective date: April 1, 2025
(Yes, it’s real. No April Fools. Probably.)

1. Introduction

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.

By using our services, you agree to the collection and use of information in accordance with this policy.

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2. Interpretation and Definitions

Interpretation
Words with initial capital letters have meanings defined under the conditions below. These definitions apply whether the terms appear in singular or plural.

Definitions

• Account: A unique account created for you to access our services.
• Company: Refers to Lone Star Telemedicine, LLC and SUPERWELL.
• Country: Refers to the United States of America.
• Cookies: Small files placed on your device by a website to track activity.
• Device: Any device that can access the service (e.g., computer, smartphone, tablet).
• Personal Data: Information relating to an identified or identifiable individual.
• Service: The website, including lonestartelemed.com.
• Usage Data: Data collected automatically from your use of the service.
• Website: Refers to lonestartelemed.com.
• You: The individual or entity using the service

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3. Collecting and Using Your Personal Data

Types of Data Collected

• Personal Data: Email, name, phone number, address, etc.
• Usage Data: IP address, browser type, device type, pages visited, etc.

Tracking Technologies

• Cookies and Browser Storage
• Web Beacons
• Session vs Persistent Cookies

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4. Use of Personal Data

We use your data to:

• Provide and maintain the service
• Manage your account
• Fulfill contract obligations
• Contact you with updates or promotional offers
• Improve our service and user experience
• Comply with legal requirements

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5. Sharing of Personal Data

We may share your data:

• With service providers (e.g., analytics, support)
• In the case of business transfers
• With affiliates and business partners
• With your consent
• For legal reasons and law enforcement

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6. Retention of Personal Data

We retain your data only as long as necessary for the purposes outlined in this policy.

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7. Transfer of Personal Data

Your information may be transferred and maintained outside your jurisdiction. We ensure adequate data protection measures are in place.

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8. Disclosure of Personal Data

Data may be disclosed:

• During business transactions
• To comply with legal obligations
• To protect and defend legal rights
• To prevent harm or unlawful activities

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9. Security of Your Data

We strive to protect your personal data using commercially acceptable methods, but no system is 100% secure.

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10. Children’s Privacy

We do not knowingly collect information from individuals under the age of 18.

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11. Your Rights

You have the right to:

• Access and update your personal data
• Request deletion or correction
• Object to or restrict processing
• Opt-out of marketing communications

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12. HIPAA Statement

SUPERWELL follows HIPAA regulations to protect your PHI. We use it only for treatment, payment, and operations unless required by law.

13. Contact Us

For questions about this policy, contact:

‍Lone Star Telemedicine
25807 Westheimer Pkwy STE 350 B
Katy, TX 77494
Phone: (512) 666-0975
Email: info@lonestartelemed.com

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14. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised "Effective Date."

This policy is compliant with applicable U.S. data protection regulations, including HIPAA and California privacy laws.

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